Returns & Exchanges
At Musashi, we strive for perfection in every garment, but if your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects your personal style with complete satisfaction and ease.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all Musashi garment tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to the outside of your parcel, and drop it off at any authorized courier location.
- 4.Quality Check and Refund
Once our artisans inspect the returned items, your refund will be processed to your original payment method within 5-7 business days.
